A Letter to Starwood Vacation Ownership

closePlease note: This post was published over a year ago, so please be aware that its content may not be quite so accurate anymore. Also, the format of the site has changed since it was published, so please excuse any formatting issues.

Dear Starwood Vacation Ownership,


You have called me several times in the past few days. I know it’s you, because you keep calling from (909) 388-5000 and a simple Google search reveals people complaining about your lousy (not to mention potentially illegal) telemarketing. Did you notice how I never answered? That’s going to keep happening, so give up now; you’re not making any friends.

Thank you in advance for knocking it off.


Thomas J. Brown.

P.S.: My phone number is listed on the National Do Not Call Registry. One more call from you and I’m going to file a complaint with the FTC.

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  1. LG

    Go get ’em! I love reverse phone searches … that helps me bust a lot of people.

  2. If you’ve ever stayed at a Starwood hotel (I believe that includes all Hiltons), they may be using the “past business” clause of the Do Not Call registry – whereby if you’ve ever done business with a company before, if they call you in the future, its not technically “telemarketing”.

  3. The clause only lasts 18 months, and if you tell them not to call you, they can’t (regardless of past business).

  4. Ah, that is good to know.

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